Personal information privacy policy

1. Purpose and scope of collection

The data collection is mainly on the OKR experts platform OKR.Business includes: email, phone, username, login password, customer address (member). This is the information that OKR.Business needs a member to provide required when registering to use the service and for OKR.Business contact confirms when customers register to use the service on the application to ensure the benefits for consumers.

Members will be solely responsible for the security and retention of all of the usage of the service under their registered name, password and email. In addition, members are responsible for promptly notifying the OKR.Business for unauthorized use, abuse, security breaches, retention of third-party registration names and passwords for appropriate resolution.

2. Scope of use of information

OKR.Business uses the information you provide to:

  • Providing services to members;
  • Send notifications about information exchange activities between members and OKR.Business;
  • Prevent activities of destroying a member’s user account or activities of impersonating a Member;
  • Communicate and resolve with members in special cases.

In case of legal requirements: OKR.Business is responsible for cooperating in providing personal information of members upon request from judicial authorities including: Procuracies, courts, investigating police agencies related to certain law violations of customers. In addition, no one has the right to infringe on the member’s personal information.

3. Time to store information

Member’s personal data will be stored until a request is made to cancel or the member himself/herself log in and perform the cancellation. Remaining in all cases personal information members will be secured on the servers of OKR.Business

4. Means and tools for users to access and edit their personal data.

Members have the right to check, update, adjust or cancel their personal information by logging into their account and correcting personal information or requesting OKR. Business does this.

Members have the right to submit complaints about the disclosure of personal information to third parties to the Board of Directors of OKR. Business. When receiving these feedbacks, OKR.Business will re-confirm the information, be responsible for answering the reasons and instructing members to restore and secure the information.

Email: [email protected]

5. Commitment to the confidentiality of customers’ personal information

Member’s personal information on OKR. Business is OKR. Business is committed to absolute confidentiality in accordance with the published personal information protection policy. The collection and use of information of each member shall be carried out only with the consent of that customer unless otherwise prescribed by law.

Do not use, transfer, provide or disclose to any third party your personal information without your consent.

In the event that the information server is hacked resulting in the loss of member’s personal data, OKR.Business will be responsible for notifying the case to the investigating authorities in a timely manner and notifying the member.

OKR.Business is neither responsible nor responsible for resolving any claims relating to the member’s rights if it finds that all personal information provided by that member upon initial registration is inaccurate.

6. Mechanism for receiving and resolving complaints related to customer personal information

Members have the right to file complaints about the disclosure of personal information via email.

7. Address of the unit collecting and managing personal information

  • Contact address: 84/11 Le Quang Dinh, Ward 14, Dist.BT, Ho Chi Minh City, Vietnam
  • Email: [email protected] 

The representative shall take technical and professional measures to verify the reflected contents. The processing time related to customer personal information is within 7 working days.